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The unique replaceable design filter can effectively filtrate the hair, odor, and chlorine. Consequently, the fountain can give cleaner water to pets and reduce the risk of developing illness. Charcoal filter help remove which absorbs odors and bad taste.
The unique designed blue pump DR-DC160 is deployed with customized suction cup to diminish the noise to a minimum. High quality impeller can guarantee durable products for using.
Pet fountain is made of finely polished antibacterial PP plastic and Stainless Steel lid, eco-friendly, nontoxic, odorless and durable. Simple quick-release structure is designed for easy removal and cleaning.
No need to replenish water frequently, and it can meet the drinking needs of cats, dogs, birds and other pets of various sizes. No need to worry about your pets not getting enough fresh drink when you go to work.
Equipped with LED, which you can see the water level. When working, the LED is blue; LED is red when not working. The product does not work until the water level exceeds the pump. Powered by USB cable. Safe, hygienic, convenient top-shelf dishwasher safe.
Type: Water Fountain
Material: PP plastic + Stainless Steel
Item Color: White and silver
Water Capacity: 2.4 liters (80 oz)
Input Voltage: 5V,1A
Power Consumption: 1.5W
Cable Length: 1.6M/5.2ft
Item Size: approx. L18.6cm x W18.6cm x H13.1cm/7.3*7.3*5.1” (L*W*H)
Net Weight: 697g/24.6oz
1 x Pet Water Fountain
1 x Charcoal Filter
1x USB cable
1 x English User Manual
1 x Package box
What currency are the prices do I see on the site?
We do support USD, CAD, GBP, AUD, NZD, JPY, HKD, SGD. You can select the currency from the currency selector in the header or footer.
How much does the shipping cost?
We charge a flat rate of Usd 5.00 for all countries with standard shipping, if you spend more than Usd 69, shipping will be free.
How long does it take for the standard shipping time?
It takes around 2-5 business days for the order to get processed. After your order has been processed, it takes about 10-18 business days for the item to be delivered to its destination. There can be delays beyond our control such as holidays, customs, and postal service delays.
What is your refund policy?
We are NOT able to accept returns for international orders at the moment.
We initiate the refund process if there is a problem with the fulfillment at our end. For example,
Note: Shipments can be delayed due to public holidays, such as Chinese New Year. In such scenarios, there will be no refund.
To read more about our refund policy, please click here.
How can I make a refund?
I am not in love with my order, can it be returned? What if there is an issue?
We don’t have a return policy as of now because it costs us a hefty amount when we ship the product back from international to our warehouse. However, in most cases, we will refund you if it meets certain criteria. To read more about our refund policy Click here.
Can I cancel my order?
Please note that once your order is placed it cannot be canceled or changed and we are not able to fund you. But please get in touch with email@example.com as soon as possible to see if we can help with anything.
I have entered an incorrect address what do I do now?
If you have miss-spelled or auto-filled in an incorrect address, please contact us via email at firstname.lastname@example.org as soon as possible. Please mention your order number and you need to change the address in the email. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after 24 hours of incorrect submission.
Can I check the tracking numbers?
You will receive a shipping confirmation email containing a tracking number once your order is being shipped. Please allow 12 to 24 hours for the tracking information to be effective.
Order is marked as delivered - but not there.
In the rare cases that a shipment is marked as delivered by the courier, but the recipient has yet to receive it - we would not cover the cost of the order. Again, this only applies if the tracking details state that a delivery was made to the recipient's address.
Why is my order being shipped in different packages?
If you have multi-item orders, each item may be shipped from a different international warehouse, depending on which one has them available the fastest, so there is a possibility that your multi-item orders may come in different packages.
I have a problem with my order - what do I do?
Please send us a short description of the problems or pictures, and the order number after receiving the order. Send it to email@example.com. We will contact you as soon as possible.
for more information.